Loan Servicing Specialist — $500 Sign-On Bonus

Freedomfcu; Edgewood (MD); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid time off – Accrual of 17 days in 1st year

11 paid holidays with an extra floating holiday for your birthday

Medical, Dental, and Vision coverage

401k Retirement Plan with employer match options

Tuition Reimbursement options of up to $5,250 each year

$500 sign-on bonus

Job summary

Freedom Federal Credit Union in Edgewood, Maryland, is seeking a Loan Support Specialist responsible for providing operational and administrative support for daily loan servicing activities. This role involves various loan servicing functions, member support responsibilities, and ensuring compliance with organizational policies and guidelines.

The ideal candidate should possess strong customer service skills, attention to detail, and have at least two years of relevant experience. The position offers competitive compensation alongside attractive benefits such as paid time off, health insurance, and a 401k retirement plan.

Qualifications

• Minimum of two years of banking, credit union, customer service, or financial services experience preferred.
• Previous loan servicing or operations support experience preferred.
• Ability to work flexible hours, including weekends, as business needs require.

Responsibilities

• Provide operational and administrative support for loan servicing activities.
• Complete loan servicing transactions and file maintenance activities accurately.
• Adhere to all credit union policies, procedures, and regulatory requirements.

Skills

Customer Service

Communication

Problem Solving

Attention to Detail

Technical Skills

Time Management

Teamwork

Education

High school diploma or equivalent

Associate or bachelor’s degree in finance, business, or related field preferred

Job description

Freedom Federal Credit Union in Edgewood, Maryland, is seeking a Loan Support Specialist responsible for providing operational and administrative support for daily loan servicing activities. This role involves various loan servicing functions, member support responsibilities, and ensuring compliance with organizational policies and guidelines.

The ideal candidate should possess strong customer service skills, attention to detail, and have at least two years of relevant experience. The position offers competitive compensation alongside attractive benefits such as paid time off, health insurance, and a 401k retirement plan.