Loan Servicing & Operations Specialist

First Merchants Corporation; Daleville (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Loan Servicing Specialist to join our team. This role performs back-office loan operations and ensures accuracy per regulatory requirements. You will handle inquiries, process transactions, and support escrow/collateral tasks as needed.

The ideal candidate has a high school diploma and 2 years in financial services or related processing, plus familiarity with Microsoft Outlook and Excel. This is a full-time on-site position in Daleville, IN.

Qualifications

• High school diploma or GED required.
• At least 2 years in financial services or related processing.
• Strong accuracy and attention to detail.
• Excellent communication skills.

Responsibilities

• Respond to customer inquiries via phone and email.
• Process and review loan transactions and payments.
• Assist with escrow and collateral tasks as assigned.
• Maintain and update loan records in core systems.
• Collaborate with cross-functional teams to resolve issues.

Skills

Customer service

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Microsoft Outlook

Excel

Word

Job description

First Merchants Bank is seeking a Loan Servicing Specialist to join our team. This role performs back-office loan operations and ensures accuracy per regulatory requirements. You will handle inquiries, process transactions, and support escrow/collateral tasks as needed.

The ideal candidate has a high school diploma and 2 years in financial services or related processing, plus familiarity with Microsoft Outlook and Excel. This is a full-time on-site position in Daleville, IN.