Loan Servicing Core Specialist II - Post-Closing Expert

Paycom - ATS; Natick (MA); On-site; USD 53,000 - 79,000; Full time

Job summary

Paycom - ATS in Natick, MA is seeking a Loan Servicing Core Specialist II to support complex servicing setup, maintenance, and post-closing activities across Commercial, Residential, and Consumer portfolios. You will ensure accurate boarding and ongoing servicing and post transactions within established controls.

The role reports to the AVP, Loan Servicing Manager and requires 1–3 years in banking or loan servicing, with strong Microsoft Office proficiency.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1–3 years of banking or loan servicing experience preferred.
• Basic knowledge of loan documentation and servicing practices.

Responsibilities

• Maintain and update the Closing Calendar to support timely booking and servicing setup.
• System boarding of new loans and loan modifications, ensuring system terms align with approval and closing documentation.
• Onboarding of participation loans and investor loan sales, including required system coding and documentation.
• Process End of Construction to Permanent conversions and HELOC repayment transitions.
• Post servicing transactions directly to the core system in accordance with controls and approval requirements.
• Validate loan data integrity and resolve discrepancies impacting billing, statements, notices, and reporting.
• Maintain accurate servicing notes, documentation, and audit trails.
• Partner with Closing, Credit Administration, Commercial/Residential Lending, Compliance, and QC teams to resolve post closing issues.
• Escalate time sensitive servicing issues and system discrepancies to leadership.
• Support audits, exams, and reporting requests.
• Identify opportunities to improve workflows, reduce exceptions, and enhance servicing accuracy.

Skills

Loan servicing

Post closing

System boarding

Data integrity

Microsoft Office

Audit trails

Communication

Education

High school diploma

Associate degree preferred

Tools

Loan servicing systems

Imaging systems

Loan origination systems

Job description

Paycom - ATS in Natick, MA is seeking a Loan Servicing Core Specialist II to support complex servicing setup, maintenance, and post-closing activities across Commercial, Residential, and Consumer portfolios. You will ensure accurate boarding and ongoing servicing and post transactions within established controls.

The role reports to the AVP, Loan Servicing Manager and requires 1–3 years in banking or loan servicing, with strong Microsoft Office proficiency.