Loan Services Concierge – Customer Care & Payments

LoanMax Title Loans; Weston (MO); Presencial; USD 21 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Resumo da oferta

LoanMax Title Loans is seeking a Customer Service Representative to handle in-store customer interactions, explain loan products and terms, and assist with loan applications and payments. You will manage account updates, perform data entry, and ensure compliance with policies. The role offers full-time hours and a structured in-store schedule.

Ideal candidates bring strong communication, a positive attitude, and reliability. Training is provided, with benefits commencing after an initial period.

Qualificações

• Strong verbal and written communication skills.
• Excellent customer service mindset and interpersonal skills.
• Ability to handle data entry accurately and maintain records.
• Wollows adherence to company policies and procedures.

Responsabilidades

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Conhecimentos

Excellent communication

Positive attitude

Detail-oriented

Customer service

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

LoanMax Title Loans is seeking a Customer Service Representative to handle in-store customer interactions, explain loan products and terms, and assist with loan applications and payments. You will manage account updates, perform data entry, and ensure compliance with policies. The role offers full-time hours and a structured in-store schedule.

Ideal candidates bring strong communication, a positive attitude, and reliability. Training is provided, with benefits commencing after an initial period.