Loan Sales & Tax Services Specialist

World Finance Corporation of Louisiana; Lafayette (LA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

Comprehensive benefits

401(k) with company match

Paid holidays

Vacation time

Volunteer time

Job summary

World Finance is seeking a Financial Services Representative (FSR) in Lafayette, LA. The role focuses on driving loan sales, managing past-due accounts, and assisting customers with tax services, all through daily high-volume outbound calls and in-person meetings.

Responsibilities include closing loans, collecting payments, and maintaining accurate records while meeting performance targets. Competitive hourly compensation with bonus opportunities and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent required.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations is essential.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms and requesting the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Assist customers in person with loan applications, tax preparation, payments, and account questions; resolve issues.
• Process payments, account updates, tax docs, and document activity in company systems; balance cash and perform bank runs.

Skills

Sales experience

Customer service

High-volume calls

Communication

Data entry

Education

High school diploma or equivalent

Tools

CRM software

Job description

World Finance is seeking a Financial Services Representative (FSR) in Lafayette, LA. The role focuses on driving loan sales, managing past-due accounts, and assisting customers with tax services, all through daily high-volume outbound calls and in-person meetings.

Responsibilities include closing loans, collecting payments, and maintaining accurate records while meeting performance targets. Competitive hourly compensation with bonus opportunities and comprehensive benefits are offered.