Loan Sales Specialist: Empower Customers with Financing

OneMain Financial Group; Hershey (NE); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing benefits

401(k) match up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off 15 days/year

Paid sick leave as per local ordinance

11 paid holidays

Volunteer time off

Descripción de la vacante

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with access to friendly, fast, and affordable financing. The role emphasizes listening to needs, delivering empathetic service, and driving branch goals in a competitive environment.

The position offers professional development and advancement opportunities, with benefits such as health coverage, 401(k) matching, employee stock purchase plan, and generous PTO.

Formación

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Conocimientos

Customer service

Sales

Spanish (bilingual)

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with access to friendly, fast, and affordable financing. The role emphasizes listening to needs, delivering empathetic service, and driving branch goals in a competitive environment.

The position offers professional development and advancement opportunities, with benefits such as health coverage, 401(k) matching, employee stock purchase plan, and generous PTO.