Loan Sales & Solutions Specialist

Jobtome; Mount Pleasant (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with financing options and a smooth loan experience. You will interact with clients through multiple channels and leverage in-house systems to guide them from application to funding.

The role emphasizes meeting branch goals, delivering personalized service, and staying informed about loan products and terms. A high school diploma is required, with preferred experience in sales or customer service and bilingual Spanish abilities.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish a plus.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations with empathy and drive results toward branch goals.
• Develop new connections and maintain existing ones by guiding customers through loan processes with tailored solutions.
• Manage loan lifecycles, including collections, while complying with laws and regulations.
• Engage customers and departments via phone, email, chat and in-house systems.
• Demonstrate achievement orientation and a proactive drive to succeed.
• Educate customers on optional insurance products with clear loan explanations.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Tools

CRM software

In-house systems

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with financing options and a smooth loan experience. You will interact with clients through multiple channels and leverage in-house systems to guide them from application to funding.

The role emphasizes meeting branch goals, delivering personalized service, and staying informed about loan products and terms. A high school diploma is required, with preferred experience in sales or customer service and bilingual Spanish abilities.