Loan Solutions & Growth Specialist

Jobtome; Carpentersville (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain is seeking Loan Sales Specialists to listen to customer needs and offer affordable financing options. This on-site role rewards performance with incentives and opportunities for advancement in a dynamic, supportive environment.

You will manage the loan lifecycle, engage customers across channels, and work toward branch goals. High school diploma or GED is required; sales, collections or service experience and Spanish bilingual ability are a plus.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish desirable.

Responsibilities

• Multitask effectively to meet the role's dynamic demands.
• Exceed customer expectations with empathy and results.
• Develop and maintain connections by engaging customers throughout the loan process.
• Manage the loan lifecycle, including collections, while following laws and regulations.
• Engage customers via phone, email, chat and our systems.
• Demonstrate a drive to achieve and stay goal-oriented.
• Educate customers on loan options and optional insurance products.

Skills

Customer service

Sales experience

Bilingual Spanish

Collections experience

Education

High School Diploma or GED

Job description

OneMain is seeking Loan Sales Specialists to listen to customer needs and offer affordable financing options. This on-site role rewards performance with incentives and opportunities for advancement in a dynamic, supportive environment.

You will manage the loan lifecycle, engage customers across channels, and work toward branch goals. High school diploma or GED is required; sales, collections or service experience and Spanish bilingual ability are a plus.