Loan Solutions Specialist

OneMain Financial Group; Cincinnati (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

PTO 15 days/year

Sick leave per local law

11 paid holidays

Volunteer time

Job summary

OneMain is hiring Loan Sales Specialists to help customers access friendly, fast, and affordable financing for life's expenses. You will thrive in a competitive environment and have opportunities for professional development and advancement.

In this on-site role, you will multitask, deliver empathetic service, educate customers on loan options and insurance, and work with multiple teams to meet branch goals. A high school diploma is required; Spanish bilingual preferred.

Qualifications

• High School Diploma or GED required.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask in a dynamic role to provide timely, efficient service.
• Exceed customer expectations with empathy and encouragement to achieve branch goals.
• Engage customers throughout the loan process and lifecycle to present tailored solutions.
• Manage the life cycle of loans, including collections, with regulatory compliance.
• Communicate with customers and departments via phone, email, chat, and internal systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Spanish (Bilingual)

Education

High School Diploma or GED

Job description

OneMain is hiring Loan Sales Specialists to help customers access friendly, fast, and affordable financing for life's expenses. You will thrive in a competitive environment and have opportunities for professional development and advancement.

In this on-site role, you will multitask, deliver empathetic service, educate customers on loan options and insurance, and work with multiple teams to meet branch goals. A high school diploma is required; Spanish bilingual preferred.