Loan Growth & Solutions Specialist

Jobtome; Chandler (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing and to drive sales while delivering excellent service. You will engage customers across channels, present tailored loan options, and manage life cycle activities including potential collections within regulatory guidelines.

The role emphasizes a proactive, goal-driven approach, bilingual ability in Spanish is a plus, and opportunities for professional growth within a supportive, growth-oriented environment.

Qualifications

• High School Diploma or GED is required.
• Preferred experience in Sales, Collections or Customer Service.
• Bilingual in Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales

Customer service

Communication

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing and to drive sales while delivering excellent service. You will engage customers across channels, present tailored loan options, and manage life cycle activities including potential collections within regulatory guidelines.

The role emphasizes a proactive, goal-driven approach, bilingual ability in Spanish is a plus, and opportunities for professional growth within a supportive, growth-oriented environment.