Loan Solutions Specialist

Jobtome; Tullahoma (TN); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers with access to financing and to drive branch success. The role emphasizes service excellence, adaptability, and proactive engagement across multiple channels.

You will guide clients through loan options, educate on terms, and contribute to a collaborative, performance-driven environment. Ideal candidates have a high school diploma, and experience in sales or customer service; Spanish bilingualism is a plus.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Develop connections with customers and present tailored loan solutions throughout the process.
• Manage loan lifecycle including collections activities while ensuring compliance with laws and regulations.
• Engage customers across phone, email, chat, and in-house systems.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers with access to financing and to drive branch success. The role emphasizes service excellence, adaptability, and proactive engagement across multiple channels.

You will guide clients through loan options, educate on terms, and contribute to a collaborative, performance-driven environment. Ideal candidates have a high school diploma, and experience in sales or customer service; Spanish bilingualism is a plus.