Loan Sales & Solutions Specialist

Jobtome; Fort Worth (TX); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision coverages

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Descripción de la vacante

OneMain Financial is seeking a Loan Sales Specialist to empower customers with access to financing and to drive branch results. You will engage customers via multiple channels, explain loan terms, and present tailored solutions throughout the loan lifecycle.

The role emphasizes customer service, compliance, and the potential for advancement within the company’s training programs and leadership tracks.

Formación

• High School Diploma or GED.

Responsabilidades

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Descripción del empleo

OneMain Financial is seeking a Loan Sales Specialist to empower customers with access to financing and to drive branch results. You will engage customers via multiple channels, explain loan terms, and present tailored solutions throughout the loan lifecycle.

The role emphasizes customer service, compliance, and the potential for advancement within the company’s training programs and leadership tracks.