Loan Solutions & Sales Specialist

OneMain Financial Group; MIDDLETOWN (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off 15 days per year

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing needs and guide them through the loan process. You will engage clients across multiple channels, target branch goals, and deliver friendly, affordable financing options that fit life’s expenses.

The role emphasizes empathy, accuracy, and compliance, with opportunities for professional development and advancement into leadership positions within a dynamic, supportive environment.

Qualifications

• High School Diploma or GED.
• Sales, collections or customer service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Collections

Customer Service

Retail

Loan Sales

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing needs and guide them through the loan process. You will engage clients across multiple channels, target branch goals, and deliver friendly, affordable financing options that fit life’s expenses.

The role emphasizes empathy, accuracy, and compliance, with opportunities for professional development and advancement into leadership positions within a dynamic, supportive environment.