Loan Sales & Service Specialist

Mariner-Finance; Columbia (TN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous benefits package

Incentive opportunities

Job summary

Mariner Finance in Columbia, TN seeks a customer service oriented Sales/Support Associate. You will solve problems, present loan options, process credit applications, and engage customers with the bank’s products while adhering to applicable regulations.

The role requires at least one year in customer service or sales, a high school diploma, reliability, strong communication, and basic MS Office skills. This full-time position includes a generous benefits package and opportunities for

Qualifications

• Minimum of one year of experience in customer service or sales.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication.
• Ability to learn financial services programs.
• Must obtain applicable licenses to sell insurance products.
• Must perform work related tasks at the assigned branch location.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Customer service

Sales oriented

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance in Columbia, TN seeks a customer service oriented Sales/Support Associate. You will solve problems, present loan options, process credit applications, and engage customers with the bank’s products while adhering to applicable regulations.

The role requires at least one year in customer service or sales, a high school diploma, reliability, strong communication, and basic MS Office skills. This full-time position includes a generous benefits package and opportunities for