Loan Solutions & Sales Specialist

Mariner Finance

Knoxville (TN)

Hybrid

USD 25,000 - 29,000

Full time

9 days ago

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Mariner Finance in Knoxville, TN is seeking a Customer Service / Sales Associate to provide loan solutions and exceptional service. You will process applications, analyze basic credit information, and contact customers with past due balances to offer options.

The role emphasizes meeting branch goals while maintaining compliance with applicable laws. This full-time position offers base hourly pay of $18-$21 plus monthly incentives; benefits are provided to all eligible employees and hours follow

Qualifications

Minimum of one year of experience in a customer service or sales position.
High school diploma or equivalent.
Reliable transportation required.
Excellent written and verbal communication skills with customers and company personnel.
Working knowledge of Microsoft Office or similar programs.
Ability to complete essential duties/functions in a timely, accurate manner.
Demonstrated problem-solving and interpersonal skills in demanding situations.
Must obtain applicable licenses to sell insurance products offered to customers by the branch.
Must perform work at the assigned branch location unless emergency as determined with regulatory agencies.

Responsibilities

Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and selling products.
Process credit loan applications and analyze credit & financial information.
Proactively contact customers with past due balances to offer solutions.
Meet or exceed branch goals related to sales of company products and services.
Learn applicable laws to ensure compliant actions.
Maintain a cash drawer and process payments and daily deposits.
May perform additional functions based on market demand.