Loan Sales Pro: Growth, Rewards & Impact

OneMain Financial Group; Belmont (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. On-site at our Belmont, NC branches, you will engage customers through multiple channels and manage the loan process with compliance.

The role offers career development, incentives, and a path to leadership; benefits include health and wellbeing options, 401(k) matching, stock purchase plan, tuition

Qualifications

• High School Diploma or GED required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Collections

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. On-site at our Belmont, NC branches, you will engage customers through multiple channels and manage the loan process with compliance.

The role offers career development, incentives, and a path to leadership; benefits include health and wellbeing options, 401(k) matching, stock purchase plan, tuition