Loan Sales Pro - Growth, Incentives, Impact

OneMain Financial Group; Joliet (MT); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) match

Stock purchase plan (ESPP)

Tuition reimbursement

Paid time off

Sick leave

Holidays

Volunteer time

Résumé du poste

OneMain Financial Group is hiring a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement within a supportive team.

The role emphasizes servicing customers through the loan process, maintaining compliance, and achieving branch goals while delivering excellent service.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsabilités

• Multitask and adapt to dynamic role demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement, hitting individual and branch goals.
• Develop connections and maintain relationships by engaging customers through the loan process and lifecycle, offering tailored solutions.
• Manage the life cycle of loans, including collections activities, while complying with laws and regulations.
• Engage customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement with a drive to succeed and a goal-oriented mindset.
• Educate customers on optional insurance products, ensuring understanding of loans, terms, and options.

Connaissances

Customer service

Bilingual Spanish

Formation

High School Diploma or GED

Description du poste

OneMain Financial Group is hiring a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with opportunities for professional development and advancement within a supportive team.

The role emphasizes servicing customers through the loan process, maintaining compliance, and achieving branch goals while delivering excellent service.