Loan Sales Pro: Growth Opportunities & Rewards

OneMain Financial; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays (4 floating holidays)

Volunteer time

Job summary

OneMain Financial in Charlotte, NC, seeks a results-oriented Loan Sales Specialist to help customers access affordable financing and navigate loan processes with empathy and efficiency.

You will manage the loan life cycle from inquiry through repayment, engage customers across phone, email, and chat, and collaborate with teams to meet branch goals while upholding regulatory compliance and high service standards.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to the dynamic demands of the role.
• Exceed customer expectations through ease, empathy and encouragement.
• Develop and maintain connections with customers throughout the loan process.
• Manage the life cycle of loans, including collections activities while complying with laws.
• Engage with customers via phone, email, chat and in-house systems.

Skills

Sales

Customer Service

Collections

Retail

Business Development

New Grad

Education

High School Diploma or GED

Job description

OneMain Financial in Charlotte, NC, seeks a results-oriented Loan Sales Specialist to help customers access affordable financing and navigate loan processes with empathy and efficiency.

You will manage the loan life cycle from inquiry through repayment, engage customers across phone, email, and chat, and collaborate with teams to meet branch goals while upholding regulatory compliance and high service standards.