Loan Sales Pro | Growth, Benefits, Impact

OneMain General Services Corporation; Huntington (WV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days' vacation per年,

Paid sick leave as determined by state

11 Paid holidays (4 floating holidays,

Paid volunteer time (3 days per year)

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing and friendly service. You will engage clients through phone, email, chat, and in-house systems, guiding them through loan options and lifecycle.

The role emphasizes multitasking, meeting branch goals, and adhering to regulations, with opportunities for professional development and advancement within a supportive environment. On-site location.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual – Spanish preferred.

Responsibilities

• Effectively multitask and adapt to dynamic demands, ensuring timely service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with access to financing and friendly service. You will engage clients through phone, email, chat, and in-house systems, guiding them through loan options and lifecycle.

The role emphasizes multitasking, meeting branch goals, and adhering to regulations, with opportunities for professional development and advancement within a supportive environment. On-site location.