Loan Sales & Financial Services Specialist

WAC-TN World Finance Corporation of Tennessee; Millington (TN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Promote-from-within culture

Bonus opportunities

Comprehensive benefits

401(k) with company match

Paid holidays and vacation time

Volunteer time

Work-life balance

Job summary

World Acceptance Corporation in Millington, TN seeks a Financial Services Representative to drive loan sales, manage collections, and assist customers with tax services and financial needs. This role requires daily outbound calling, in-person meetings, and closing loans.

You will balance a fast-paced workload, handle difficult conversations, and work toward performance-based earnings and advancement within the branch.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations.
• Track record of meeting goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products.
• Prepare individual tax returns and assist customers with tax-related questions.
• Assist customers in person with loan applications, tax preparation, payments, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate records and handle bank cash/deposits as required.
• Follow company policies, complete training, and meet sales/collections targets.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication skills

Problem-solving

Data entry

Education

High school diploma or equivalent

Job description

World Acceptance Corporation in Millington, TN seeks a Financial Services Representative to drive loan sales, manage collections, and assist customers with tax services and financial needs. This role requires daily outbound calling, in-person meetings, and closing loans.

You will balance a fast-paced workload, handle difficult conversations, and work toward performance-based earnings and advancement within the branch.