Loan Renewal Specialist - Drive Seamless Consumer Loans

Simmons Bank; Arkansas; On-site; USD 42,000 - 65,000; Full time

Job summary

Simmons Bank is seeking a Loan Renewal Specialist to support consumer loan customers and bankers across the footprint. You will coordinate loan documentation, ensure funding readiness, and follow renewal workflows while maintaining strong customer communication.

Ideal candidates have a high school diploma and 2–5 years in financial services or loan servicing, with proficient MS Office skills and excellent communication abilities.

Qualifications

• Ability to read, write, analyze, and comprehend routine business correspondence.
• Strong communication and decision-making skills are required.
• Experience in banking or loan servicing is preferred.

Responsibilities

• Support consumer loan customers and bankers across the footprint.
• Coordinate preparation and review of loan documentation for funding and renewal.
• Follow workflow for loan renewal and contact customers for missing docs.
• Monitor loan payment activity and assist with servicing questions.

Skills

Reading & comprehension

Writing & communication

Problem solving

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Job description

Simmons Bank is seeking a Loan Renewal Specialist to support consumer loan customers and bankers across the footprint. You will coordinate loan documentation, ensure funding readiness, and follow renewal workflows while maintaining strong customer communication.

Ideal candidates have a high school diploma and 2–5 years in financial services or loan servicing, with proficient MS Office skills and excellent communication abilities.