Loan Processor for Homebuyers | Customer Focused

NVR, Inc.; Virginia Beach (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

A homebuilding company is seeking a Loan Processor to assist homebuying customers with their loan applications. In this role, you will provide exceptional customer service, manage loan files, and facilitate communication among borrowers and the underwriting department. The ideal candidate will have at least 2 years of experience in loan processing and strong organizational skills. Knowledge of real estate documentation and underwriting policies is preferred. This position is based in Virginia Beach, Virginia, and the company upholds equal opportunity employment.

Qualifications

• Excellent customer service, and strong oral and written communication skills.
• Strong organization skills, attention to detail, and ability to multi-task.
• At least 2 years of experience processing loans, preferred.
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.

Responsibilities

• Positively impact the customer experience by providing exceptional customer service.
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff during the loan process.
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages.
• Set up loan files, order all exhibits, and follow up on submitted and pending loans.
• Coordinate closing paperwork and ensure accuracy of loan files prior to closing.

Skills

Customer service expertise

Oral communication skills

Written communication skills

Organizational skills

Attention to detail

Multi-tasking ability

Job description

A homebuilding company is seeking a Loan Processor to assist homebuying customers with their loan applications. In this role, you will provide exceptional customer service, manage loan files, and facilitate communication among borrowers and the underwriting department. The ideal candidate will have at least 2 years of experience in loan processing and strong organizational skills. Knowledge of real estate documentation and underwriting policies is preferred. This position is based in Virginia Beach, Virginia, and the company upholds equal opportunity employment.