Home Loan Processor - Smooth Closings & Great Service

Talentify; Norcross (GA); On-site; USD 52,000 - 78,000; Full time

Job summary

NVR Mortgage is seeking a customer-focused Loan Processor who will work directly with homebuyers to manage loan files and coordinate with sales and underwriting teams. You will gather information, order required exhibits, and ensure timely processing from application to closing.

In this role, you will maintain clear communication with the mortgage team, provide exceptional service, and help families purchase quality homes while contributing to a respectful, development-focused environment.

Qualifications

• Excellent customer service and strong oral and written communication skills.
• Strong organization and attention to detail; ability to multi-task.
• At least 2 years of experience processing loans, preferred.
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.

Responsibilities

• Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department

Skills

Customer service

Communication

Organization

Multi-tasking

Loan processing

Job description

NVR Mortgage is seeking a customer-focused Loan Processor who will work directly with homebuyers to manage loan files and coordinate with sales and underwriting teams. You will gather information, order required exhibits, and ensure timely processing from application to closing.

In this role, you will maintain clear communication with the mortgage team, provide exceptional service, and help families purchase quality homes while contributing to a respectful, development-focused environment.