Fast-Paced Loan Processor: Quick Approvals & Service

Priority Dispatch Corp.; West Bend (WI); On-site; USD 36,000 - 54,000; Full time

Job summary

Dollar Loan Center is seeking a Loan Processor to assist customers with short-term lending needs. You will review applications, verify information, process loans, and answer questions about payments and terms.

The role involves in-person and phone interactions, data entry, and occasional travel between locations. A high school diploma and 1 year of customer service experience are required, with bilingual English/Spanish as a bonus.

Qualifications

• Minimum 1 year of customer service experience.
• Comfortable with computers and basic office equipment.
• Killer communication skills, bilingual English/Spanish a bonus.

Responsibilities

• Greet customers in-person or by phone with enthusiasm.
• Review loan applications for accuracy and completeness.
• Process loans according to underwriting guidelines.
• Explain loan terms and contracts to customers.
• Log notes and manage promise dates in the system.
• Assist with past-due accounts and follow-up calls.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Computer literacy

Education

High School Diploma or GED

Job description

Dollar Loan Center is seeking a Loan Processor to assist customers with short-term lending needs. You will review applications, verify information, process loans, and answer questions about payments and terms.

The role involves in-person and phone interactions, data entry, and occasional travel between locations. A high school diploma and 1 year of customer service experience are required, with bilingual English/Spanish as a bonus.