Loan Processor: Fast Approvals & Customer Success

Priority Dispatch Corp.; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar Loan Center in Boise, ID is seeking a Loan Processor to help customers meet short-term financial needs. You will review applications, verify information, and fund loans, while delivering friendly service in person or over the phone.

You’ll handle payments, explain loan terms, log notes, and assist customers with overdue accounts. The role requires a high school diploma, one year of customer service, and good computer skills, with bilingual English/Spanish a bonus.

Qualifications

• One year of customer service experience.
• Killer communication skills; bilingual English/Spanish is a bonus.
• Comfortable with computers and basic office equipment.
• Cash handling, lending or collections experience is a plus.

Responsibilities

• Greet customers with enthusiasm in person or over the phone.
• Review loan applications for accuracy and clarity.
• Process loans quickly within underwriting guidelines.
• Explain loan terms and contract details to customers.
• Call on past-due accounts with professionalism.
• Log clear notes with promise dates in the system.
• Enter data accurately to keep the office running smoothly.

Skills

Customer service

Communication

Bilingual English/Spanish

Cash handling

Lending experience

Travel between locations

Education

High school diploma / GED

Job description

Dollar Loan Center in Boise, ID is seeking a Loan Processor to help customers meet short-term financial needs. You will review applications, verify information, and fund loans, while delivering friendly service in person or over the phone.

You’ll handle payments, explain loan terms, log notes, and assist customers with overdue accounts. The role requires a high school diploma, one year of customer service, and good computer skills, with bilingual English/Spanish a bonus.