Loan Processor: Fast-Paced Lending & Customer Champion

Dollar Loan Center Wisconsin Llc; Green Bay (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar Loan Center is seeking a Loan Processor to review applications, verify information, and fund loans across locations in Wisconsin. You’ll greet customers, explain loan terms, and help with payments while ensuring underwriting guidelines are followed.

The role emphasizes accurate data entry, clear communication, and reliable cash handling with occasional travel between branches. Fluency in English and Spanish is a plus.

Qualifications

• High school diploma or GED.
• At least 1 year of customer service experience.
• Comfortable with computers and basic office equipment.
• Bilingual English/Spanish is a bonus.
• Cash handling, lending or collections experience is a plus.
• Willing to travel between locations.

Responsibilities

• Greet customers and deliver stellar service.
• Explain borrowing reasons and underwriting basics to customers.
• Process loan applications and verify information quickly.
• Break down loan contracts and explain terms clearly.
• Calculate payments and answer questions about due dates.
• Log notes with accurate promise dates in the system.
• Open/close locations and manage cash when needed.

Skills

Customer service

Communication

Bilingual English/Spanish

Cash handling

Computer literacy

Teamwork

Education

High school diploma or GED

Tools

Computer/Office equipment

Job description

Dollar Loan Center is seeking a Loan Processor to review applications, verify information, and fund loans across locations in Wisconsin. You’ll greet customers, explain loan terms, and help with payments while ensuring underwriting guidelines are followed.

The role emphasizes accurate data entry, clear communication, and reliable cash handling with occasional travel between branches. Fluency in English and Spanish is a plus.