Loan Processing & Documentation Specialist

The Greater Scranton Chamber of Commerce; Honesdale (Wayne County); On-site; USD 32,000 - 52,000; Full time

Job summary

The Greater Scranton Chamber of Commerce is seeking a Loan Processing Clerk to support loan operations, maintain accurate loan files, and perform essential clerical tasks within the office environment.

The role focuses on processing approved loans, generating disclosures, handling inquiries, and coordinating loan-related documents while ensuring accuracy and efficiency in daily operations.

Qualifications

• HS diploma required; certifications in financial services or customer service are a plus
• Banking/front-line experience is a plus but not required
• Strong verbal and written communication skills are essential

Responsibilities

• Process approved loans and renewals, establish and maintain loan files
• Generate loan documents, disclosures, and customer communications
• Handle inquiries and resolve issues
• Process loan payments from portal, mail, and other channels
• Verify user maintenance and review new loan setups for accuracy
• Complete paid loan reports and return of satisfied mortgages
• Clear collateral tracking exceptions (titles, UCCs, mortgages)
• Reconcile loan-related general ledger and bank accounts
• Process and balance credit card payments
• Monitor insurance requirements and coordinate mailing of statements
• Perform loan maintenance tasks and process floor plan transactions
• Recommend process improvements to supervisor
• Participate in community affairs to enhance bank visibility
• Assume additional duties as assigned

Skills

Banking experience

Customer service

Verbal communication

Written communication

Education

High school diploma

Job description

The Greater Scranton Chamber of Commerce is seeking a Loan Processing Clerk to support loan operations, maintain accurate loan files, and perform essential clerical tasks within the office environment.

The role focuses on processing approved loans, generating disclosures, handling inquiries, and coordinating loan-related documents while ensuring accuracy and efficiency in daily operations.