Loan Processing & Documentation Specialist

hnbbank; Honesdale (Wayne County); On-site; USD 42,000 - 54,000; Full time

Job summary

hnbbank in Honesdale, PA is seeking a Loan Processing Clerk to support loan operations by accurately processing approved loans, renewals, and related documentation. The role demands meticulous file maintenance and timely handling of customer inquiries and payments.

The position emphasizes strong communication skills, basic familiarity with financial products, and a commitment to accuracy in all loan-related duties. Office-based with potential for occasional training-related travel.

Qualifications

• High school diploma or equivalent required; relevant certifications are a plus.
• Previous banking/front-line experience is a plus but not required.
• Strong verbal and written communication skills essential.

Responsibilities

• Process approved loans and renewals, establish and maintain loan files.
• Generate loan documents, disclosures, and customer communications for loans.
• Handle inquiries, research and resolve issues with customers.
• Process loan payments from multiple channels including portal, mail, and returned items.
• Verify user maintenance and review new loan setups for accuracy.
• Reconcile loan-related general ledger and bank accounts.
• Coordinate mailing of loan statements and documents; monitor insurance requirements.
• Perform miscellaneous loan maintenance tasks and floor plan transactions.
• Suggest process improvements to supervisor.
• Assist with community involvement to enhance bank visibility and opportunities.

Skills

Banking experience

Relationship management

Communication skills

Financial products knowledge

Education

High School Diploma

Job description

hnbbank in Honesdale, PA is seeking a Loan Processing Clerk to support loan operations by accurately processing approved loans, renewals, and related documentation. The role demands meticulous file maintenance and timely handling of customer inquiries and payments.

The position emphasizes strong communication skills, basic familiarity with financial products, and a commitment to accuracy in all loan-related duties. Office-based with potential for occasional training-related travel.