Loan Processing Clerk

Honesdale National Bank; Honesdale (Wayne County); On-site; USD 32,000 - 42,000; Full time

Job summary

Honesdale National Bank is seeking a Loan Processing Clerk in Honesdale, PA to support loan operations with accuracy and attention to detail.

You will manage loan files, prepare disclosures, and respond to inquiries, ensuring proper documentation for both direct and indirect loans. The role emphasizes accuracy, timely processing, and collaboration with the loan team.

Qualifications

• Strong verbal and written communication skills.
• Banking or front-line experience is a plus but not required.
• Familiarity with financial products and basic advisory principles.

Responsibilities

• Process approved loans and renewals and maintain loan files.
• Generate loan documents, disclosures, and customer communications.
• Handle inquiries and research issues from internal and external customers.
• Process loan payments through various channels and balance loan-related ledgers.
• Coordinate mailing of loan statements and documents.
• Assist with monthly and annual loan maintenance tasks and improvements.

Skills

Verbal communication

Written communication

Banking experience

Customer relationships

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Corporate Center, Honesdale, PA, US

2 days ago Requisition ID: 1106

POSITION SUMMARY:

The Loan Processing Clerk plays a vital role in supporting the bank’s loan operations by accurately processing approved loans and renewals, maintaining loan files, and performing essential clerical tasks. This position ensures the integrity and accuracy of loan documentation and contributes to the overall efficiency of the loan department.

ESSENTIAL FUNCTIONS and DUTIES:

• Process approved loans and renewals, establish and maintain loan files
• Generate loan documents, disclosures, and customer communications for both direct and indirect consumer loans
• Handle internal and external customer inquiries, research and resolve issues
• Process loan payments from various channels including portal, mail, and returned items
• Verify user maintenance and review new loan setups for accuracy
• Complete paid loan reports and ensure timely return of satisfied mortgages
• Clear collateral tracking exceptions (e.g., vehicle titles, UCCs, mortgages, title insurance)
• Reconcile loan-related general ledger and bank accounts
• Process and balance TCM credit card payments
• Monitor force-placed flood/hazard insurance and track additional insurance requirements
• Coordinate mailing of loan statements and documents
• Perform various loan maintenance tasks and process floor plan transactions
• Recommend process improvements to supervisor
• Participate in community affairs to enhance bank visibility and business opportunities
• Assume additional duties as assigned

REQUIRED EDUCATION and EXPERIENCE:

• High school diploma required; relevant certifications (e.g., financial services, customer service) are a plus

REQUIRED SKILLS and ABILITIES:

• Previous banking and front-line experience are a plus but are not required,
• Proven ability to manage relationships and resolve issues effectively
• Strong verbal and written communication skills
• Familiarity with financial products and basic advisory principles

PHYSICAL REQUIREMENTS:

In addition to conducting business in an office environment, the Loan Processing Clerk must be able to reach, bend, stand, stoop, walk, carry and lift up to 25 lbs.

TRAVEL REQUIREMENTS:

• As needed for training

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsible for processing the approved loans andrenewals, establishing files, performing file maintenance, balancing andperforming clerical duties related to the loan processing area.