Loan Processing & Collections Specialist

Sun Loan Company; Tahlequah (OK); On-site; USD 36,000 - 52,000; Full time

Job summary

Sun Loan Company in Tahlequah, OK is seeking a Loan Specialist to support the branch manager by processing loan applications, gathering documents, and ensuring regulatory compliance. You will contribute to risk mitigation and maintain accurate records.

Responsibilities include contacting customers for payments, arranging extensions, and handling schedules. The role requires strong customer service, effective communication, and attention to detail in a fast-paced office.

Qualifications

• 1 year customer service experience.
• 6 months collections experience preferred.
• High School/GED required.
• Strong communication and persuasive sales abilities.
• Attention to detail and regulatory compliance.

Responsibilities

• Process loan applications accurately and verify documents.
• Contact customers for payment arrangements and extensions.
• Handle loan extensions and modifications as needed.
• Maintain regulatory compliance and keep accurate records.
• Enter payments into loan management software.
• Maintain loan files and ensure timely processing of loans.
• Support branch manager and oversee operations in their absence.

Skills

Customer service

Collections

Communication

Active listening

Sales skills

Organizational skills

Education

High School/GED

Tools

Loan management software

Job description

Sun Loan Company in Tahlequah, OK is seeking a Loan Specialist to support the branch manager by processing loan applications, gathering documents, and ensuring regulatory compliance. You will contribute to risk mitigation and maintain accurate records.

Responsibilities include contacting customers for payments, arranging extensions, and handling schedules. The role requires strong customer service, effective communication, and attention to detail in a fast-paced office.