Loan Processing & Customer Service Specialist

Brundage Management Company; Enid, Northern (OK, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Low-deductible medical plans

Telehealth access

On-demand pay

Competitive salary

401(k) with company match

Paid Time Off

Bonus opportunities

Career development and advancement

Formal and comprehensive training

Job summary

Sun Loan Company is seeking a Customer Service Loan Specialist to assist the branch manager with loan processing, document verification, and compliance. The role includes handling applications, processing payments, and maintaining accurate records to mitigate risk and support growth.

Ideal candidates have 1 year of customer service experience, a high school diploma or GED, and excellent communication skills.

Qualifications

• 1 year customer service experience in any field.
• High School/GED preferred.
• Positive attitude, strong work ethic, and collaborative approach.

Responsibilities

• Assist customers with loan processing and paperwork.
• Contact customers regarding payment arrangements and extensions.
• Support office operations in the manager's absence for continuity.
• Process loan applications and verify documents for regulatory compliance.
• Enter payments and update customer information in loan systems.
• Maintain loan documents and notes per company guidelines.

Skills

Customer service

Persuasive communication

Attention to detail

Education

High School / GED

Job description

Sun Loan Company is seeking a Customer Service Loan Specialist to assist the branch manager with loan processing, document verification, and compliance. The role includes handling applications, processing payments, and maintaining accurate records to mitigate risk and support growth.

Ideal candidates have 1 year of customer service experience, a high school diploma or GED, and excellent communication skills.