Loan Origination Systems Support Specialist

ADP, Inc.; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

ADP, Inc. in Houston, TX, is seeking an Application Support Specialist to provide daily technical and user support for the Bank’s business applications, with a primary focus on lending and commercial loan origination systems.

This role ensures stable system operations, timely issue resolution, and thorough documentation. You will work closely with business users, IT, and vendors to resolve issues, implement updates, and improve processes.

Qualifications

• Strong troubleshooting and problem-solving skills.
• Clear written and spoken communication abilities.
• Solid documentation and knowledge management capability.

Responsibilities

• Provide application support for loan origination systems and related banking applications.
• Assist with testing, validation, and implementation of software updates and patches.
• Coordinate with users, IT, and vendors to resolve issues and document steps.
• Monitor system performance and escalate as needed to ensure uptime.

Skills

Troubleshooting

Communication

Documentation

Problem-solving

Learning agility

Education

Associate's or Bachelor's degree in information systems, Computer Science, Business

Job description

ADP, Inc. in Houston, TX, is seeking an Application Support Specialist to provide daily technical and user support for the Bank’s business applications, with a primary focus on lending and commercial loan origination systems.

This role ensures stable system operations, timely issue resolution, and thorough documentation. You will work closely with business users, IT, and vendors to resolve issues, implement updates, and improve processes.