Loan Operations & Servicing Specialist

Peoples Security Bank & Trust; Moosic (Lackawanna County); On-site; USD 50,000 - 75,000; Full time

Job summary

Peoples Security Bank & Trust is seeking a Loan Servicing Specialist to support the full lifecycle of our commercial, consumer, and real estate loan portfolios. The role emphasizes accuracy, regulatory compliance, and collaborative teamwork within a community-focused financial institution.

Ideal candidates bring 3+ years in loan servicing, strong lending knowledge, excellent communication, and comfort with servicing software. On-site role with opportunities to grow within the department.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of experience in loan servicing or a related banking role.
• Strong understanding of lending fundamentals and collateral management.
• Excellent communication and interpersonal skills.
• Strong analytical and math abilities.
• Comfort working with computer systems and learning new platforms.
• Familiarity with loan documentation, lending policies, and banking procedures.

Responsibilities

• Managing loan onboarding and maintaining accurate loan records.
• Preparing payoff quotes and processing payments.
• Researching and resolving customer inquiries.
• Supporting collateral management, including insurance and documentation tracking.
• Assisting with loan reporting, remittance, and portfolio monitoring.
• Coordinating activities related to participations and secondary market loans.
• Ensuring proper recording, filing, and maintenance of loan documents.
• Providing general operational support to the Loan Servicing team.

Skills

Attention to detail

Communication skills

Analytical thinking

Math skills

Proactivity

Adaptability

Team collaboration

Education

High school diploma

Tools

Loan servicing software

Job description

Peoples Security Bank & Trust is seeking a Loan Servicing Specialist to support the full lifecycle of our commercial, consumer, and real estate loan portfolios. The role emphasizes accuracy, regulatory compliance, and collaborative teamwork within a community-focused financial institution.

Ideal candidates bring 3+ years in loan servicing, strong lending knowledge, excellent communication, and comfort with servicing software. On-site role with opportunities to grow within the department.