Loan Servicing Specialist I

Peoples Security Bank & Trust Company; Moosic (Lackawanna County); On-site; USD 45,000 - 65,000; Full time

Job summary

Peoples Security Bank & Trust Company is seeking a Loan Servicing Specialist to support the full lifecycle of our commercial, consumer, and real estate loan portfolios.

The ideal candidate thrives in a fast-paced, collaborative environment and values accuracy. You will manage onboarding, records, payoff quotes, and inquiries, while assisting with collateral management and portfolio monitoring within a community-focused bank.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of experience in loan servicing or a related banking role.
• Strong understanding of lending fundamentals and collateral management.
• Excellent communication and interpersonal skills.
• Strong analytical and math abilities.
• Comfort working with computer systems and learning new platforms.
• Familiarity with loan documentation, lending policies, and banking procedures.

Responsibilities

• Manage loan onboarding and maintain accurate loan records.
• Prepare payoff quotes and process payments.
• Research and resolve customer inquiries.
• Support collateral management, including insurance and documentation tracking.
• Assist with loan reporting, remittance, and portfolio monitoring.
• Coordinate activities related to participations and secondary market loans.
• Ensure proper recording, filing, and maintenance of loan documents.
• Provide general operational support to the Loan Servicing team.

Skills

Communication skills

Interpersonal skills

Analytical abilities

Math skills

Computer skills

Loan documentation

Education

High school diploma or equivalent

Job description

Description

Are you a detail-oriented banking professional who thrives in a fast-paced, collaborative environment? Peoples Security Bank & Trust Company is seeking a Loan Servicing Specialist to support the full lifecycle of our commercial, consumer, and real estate loan portfolios.

This role is ideal for someone who enjoys problem-solving, values accuracy, and wants to grow within a trusted, community-focused financial institution.

What You’ll Do

As a Loan Servicing Specialist, you’ll play a key role in ensuring the accuracy, organization, and compliance of our loan portfolio. Your work will support customers, internal teams, and regulatory requirements.

Key responsibilities include:

• Managing loan onboarding and maintaining accurate loan records
• Preparing payoff quotes and processing payments
• Researching and resolving customer inquiries
• Supporting collateral management, including insurance and documentation tracking
• Assisting with loan reporting, remittance, and portfolio monitoring
• Coordinating activities related to participations and secondary market loans
• Ensuring proper recording, filing, and maintenance of loan documents
• Providing general operational support to the Loan Servicing team

You’ll collaborate closely with other departments to ensure smooth workflows and exceptional service.

Ancillary Duties

Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 25 pounds. This position requires regular use of a computer.

Peoples Security Bank and Trust Company is an Equal Opportunity Employer.

Requirements

What You Bring

We’re looking for someone who is organized, proactive, and committed to accuracy.

Qualifications

• High school diploma or equivalent required
• Minimum 3 years of experience in loan servicing or a related banking role
• Strong understanding of lending fundamentals and collateral management
• Excellent communication and interpersonal skills
• Strong analytical and math abilities
• Comfort working with computer systems and learning new platforms
• Familiarity with loan documentation, lending policies, and banking procedures