Loan Servicing Specialist

LS Solutions; Sandusky (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

LS Solutions in the United States seeks a Loan Servicing Specialist to maintain loan accounts, post payments, and reconcile records with precision.

You will resolve customer inquiries with care, support delinquency monitoring, and prepare servicing reports, contributing to compliant, accurate loan servicing in a community-oriented lending operation.

Qualifications

• Strong attention to detail and accuracy in account maintenance and reconciliation.
• Customer-service mindset and ability to handle inquiries effectively.
• Working knowledge of loan servicing processes and regulatory compliance.
• Ability to produce clear, reliable servicing reports.
• Strong organization and problem-solving skills in a collaborative environment.

Responsibilities

• Process and maintain consumer and commercial loan accounts
• Post payments and reconcile loan records to ensure accuracy
• Resolve customer inquiries with professionalism and care
• Ensure compliance with applicable banking regulations
• Assist with delinquency monitoring and related servicing activities
• Prepare and maintain loan servicing reports and documentation

Skills

Attention to detail

Customer service

Regulatory compliance

Servicing reports

Organization & problem-solving

Job description

to support community-focused lending operations.

In This Role, You Will

• Process and maintain consumer and commercial loan accounts


• Post payments and reconcile loan records to ensure accuracy


• Resolve customer inquiries with professionalism and care


• Ensure compliance with applicable banking regulations


• Assist with delinquency monitoring and related servicing activities


• Prepare and maintain loan servicing reports and documentation

Qualifications & Skills

• Strong attention to detail and accuracy in account maintenance and reconciliation


• Customer-service mindset and ability to handle inquiries effectively


• Working knowledge of loan servicing processes and regulatory compliance


• Ability to produce clear, reliable servicing reports


• Strong organization and problem-solving skills in a collaborative environment