Loan Servicing Specialist I: Onboarding & Portfolio Care

Peoples Security Bank & Trust Company; Moosic (Lackawanna County); On-site; USD 45,000 - 65,000; Full time

Job summary

Peoples Security Bank & Trust Company is seeking a Loan Servicing Specialist to support the full lifecycle of our commercial, consumer, and real estate loan portfolios.

The ideal candidate thrives in a fast-paced, collaborative environment and values accuracy. You will manage onboarding, records, payoff quotes, and inquiries, while assisting with collateral management and portfolio monitoring within a community-focused bank.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of experience in loan servicing or a related banking role.
• Strong understanding of lending fundamentals and collateral management.
• Excellent communication and interpersonal skills.
• Strong analytical and math abilities.
• Comfort working with computer systems and learning new platforms.
• Familiarity with loan documentation, lending policies, and banking procedures.

Responsibilities

• Manage loan onboarding and maintain accurate loan records.
• Prepare payoff quotes and process payments.
• Research and resolve customer inquiries.
• Support collateral management, including insurance and documentation tracking.
• Assist with loan reporting, remittance, and portfolio monitoring.
• Coordinate activities related to participations and secondary market loans.
• Ensure proper recording, filing, and maintenance of loan documents.
• Provide general operational support to the Loan Servicing team.

Skills

Communication skills

Interpersonal skills

Analytical abilities

Math skills

Computer skills

Loan documentation

Education

High school diploma or equivalent

Job description

Peoples Security Bank & Trust Company is seeking a Loan Servicing Specialist to support the full lifecycle of our commercial, consumer, and real estate loan portfolios.

The ideal candidate thrives in a fast-paced, collaborative environment and values accuracy. You will manage onboarding, records, payoff quotes, and inquiries, while assisting with collateral management and portfolio monitoring within a community-focused bank.