Loan Operations Lead - Develop Team & Drive Efficiency

Northfield Savings Bank; Montpelier (VT); On-site; USD 67,000 - 73,000; Full time

Job summary

Northfield Savings Bank is seeking an experienced Assistant Loan Operations Manager to help lead our Loan Operations team and ensure the efficient, accurate, and compliant servicing of our loan portfolio. This role partners closely with the Loan Operations Manager to oversee daily operations, support employee development, manage workflow priorities, and drive continuous improvement initiatives.

Join Vermont's largest mutual savings bank and help shape the future of our Loan Operations team while

Qualifications

• 7-10 years of banking or loan operations experience.
• Prior leadership, supervisory, or team lead experience.
• Strong knowledge of loan servicing, compliance, escrow administration, and collateral management.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Help lead and develop a high-performing Loan Operations team.
• Support loan servicing, escrow administration, collateral management, and operational processing activities.
• Monitor workflow, productivity, quality, and compliance.
• Resolve complex operational issues and support cross-functional initiatives.
• Identify opportunities to improve processes, controls, and efficiency.

Skills

Leadership

Banking operations

Communication

Problem-solving

Job description

Northfield Savings Bank is seeking an experienced Assistant Loan Operations Manager to help lead our Loan Operations team and ensure the efficient, accurate, and compliant servicing of our loan portfolio. This role partners closely with the Loan Operations Manager to oversee daily operations, support employee development, manage workflow priorities, and drive continuous improvement initiatives.

Join Vermont's largest mutual savings bank and help shape the future of our Loan Operations team while