Assistant Loan Operations Manager

Northfield Savings Bank; Montpelier (VT); On-site; USD 67,000 - 73,000; Full time

Job summary

Northfield Savings Bank is seeking an experienced Assistant Loan Operations Manager to help lead our Loan Operations team and ensure the efficient, accurate, and compliant servicing of our loan portfolio. This role partners closely with the Loan Operations Manager to oversee daily operations, support employee development, manage workflow priorities, and drive continuous improvement initiatives.

Join Vermont's largest mutual savings bank and help shape the future of our Loan Operations team while

Qualifications

• 7-10 years of banking or loan operations experience.
• Prior leadership, supervisory, or team lead experience.
• Strong knowledge of loan servicing, compliance, escrow administration, and collateral management.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Help lead and develop a high-performing Loan Operations team.
• Support loan servicing, escrow administration, collateral management, and operational processing activities.
• Monitor workflow, productivity, quality, and compliance.
• Resolve complex operational issues and support cross-functional initiatives.
• Identify opportunities to improve processes, controls, and efficiency.

Skills

Leadership

Banking operations

Communication

Problem-solving

Job description

We are proud to be local Bankers! Join our team!

Assistant Loan Operations Manager

Ready to take the next step in your banking leadership career?

Northfield Savings Bank is seeking an experienced Assistant Loan Operations Manager to help lead our Loan Operations team and ensure the efficient, accurate, and compliant servicing of our loan portfolio. This role partners closely with the Loan Operations Manager to oversee daily operations, support employee development, manage workflow priorities, and drive continuous improvement initiatives.

What You'll Do

• Help lead and develop a high-performing Loan Operations team.
• Support loan servicing, escrow administration, collateral management, and operational processing activities.
• Monitor workflow, productivity, quality, and compliance.
• Resolve complex operational issues and support cross-functional initiatives.
• Identify opportunities to improve processes, controls, and efficiency.

Disclaimer: What is listed above is representative of the position's responsibilities, but is not meant to be an exhaustive list, nor does it reflect a complete job description. Responsibilities may change during employment at Northfield Savings Bank at the company's discretion.

What You'll Bring

• 7-10 years of banking or loan operations experience.
• Prior leadership, supervisory, or team lead experience.
• Strong knowledge of loan servicing, compliance, escrow administration, and collateral management.
• Excellent communication, organizational, and problem-solving skills.

Opportunities for Growth

This role is an excellent opportunity for a banking professional who is ready to expand their leadership experience and strategic impact. You'll have the chance to:

• Develop and mentor team members while strengthening your people leadership skills.
• Lead process improvement and operational excellence initiatives.
• Participate in cross-functional and bank-wide projects.
• Gain exposure to operational strategy, risk management, compliance, and departmental planning.
• Serve as acting department leader and build readiness for future management opportunities.

Join Vermont's largest mutual savings bank and help shape the future of our Loan Operations team while growing your leadership impact.

Compensation

Base compensation range at hire (dependent on experience) : $32.00 - $35.25 per hour

Studies have shown that women and people of color are less likely to apply for jobs if they believe they do not meet every qualification. At NSB, our goal is to find the best candidate for the job and build a diverse, inclusive, and authentic workplace. We will consider an equivalent combination of knowledge, skills, education, and experience to meet qualifications. If you are excited about this role but your past experiences do not align perfectly, we still encourage you to apply! You may be a great candidate for this role or another open role we have.

Northfield Savings Bank is an Equal Opportunity Employer.