Senior Loan Ops & Process Optimization Analyst

Northern Trust; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Northern Trust is seeking a Loan Operations professional to manage and service mortgage and commercial loan transactions. The role involves implementing process improvements, documenting new procedures, and supporting audit readiness within the Loan Ops team.

The ideal candidate will demonstrate strong communication, analytical abilities, attention to detail, and solid knowledge of banking procedures and custody terminology.

Qualifications

• Excellent oral and written communication skills are required.
• Analytical and problem-solving skills are required / preferred.
• Attention to detail and accuracy are required.
• Understanding of banking procedures is required.
• Knowledge of financial instruments and basic terminology related to custody services is preferred.
• Good interpersonal skills are required.

Responsibilities

• Responsible for processing transactions involving booking and servicing mortgage loans, commercial loans for clients.
• Provide input to process changes which would result in greater operational efficiency.
• Identify, document and disseminate new procedures and controls for the Loan Ops team.
• Assist in preparation of documentation required for audits within the Loan Ops team.
• Carries out complex activities with significant financial, client, and/or internal business impact.
• Serve as a key subject matter expert and mentor to other more junior level employees.
• Demonstrate technical soundness in the area of expertise and broader knowledge of other areas.
• Deliver a work product that requires fewer revisions.
• Facilitate discussions and reach decisions.

Skills

Communication skills

Analytical skills

Attention to detail

Banking procedures

Custody knowledge

Interpersonal skills

Education

Bachelor's degree preferred

Industry qualification preferred

Job description

Northern Trust is seeking a Loan Operations professional to manage and service mortgage and commercial loan transactions. The role involves implementing process improvements, documenting new procedures, and supporting audit readiness within the Loan Ops team.

The ideal candidate will demonstrate strong communication, analytical abilities, attention to detail, and solid knowledge of banking procedures and custody terminology.