Senior Loan Operations Leader | Hybrid | Compliance

MidCountry Bank; BLOOMINGTON (MN); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Life insurance

Disability coverage

Paid time off

Federal holidays

Job summary

MidCountry Bank in Bloomington, MN, seeks a hands-on Loan Operations Manager to lead the loan operations team and ensure timely, accurate service while meeting SLAs. You will drive process improvements, coordinate with product and partner teams, and act as a player-coach to deliver quality assurance on complex loan transactions.

The ideal candidate has 5–8 years in loan operations with supervision experience, a Bachelor’s degree, and familiarity with FISERV and LaserPro.

Qualifications

• Bachelor’s Degree or equivalent related and progressive experience.
• 5-8 years of experience in loan operations including at least 2 years in supervision.
• Preferred: 8-12 years with experience in FISERV and LaserPro and supervision of others.

Responsibilities

• Lead and coach the Loan Operations team to optimize talent and meet goals.
• Oversee servicing, booking, documenting, reporting and QA reviews to ensure accuracy and compliance.
• Manage system upgrades and rollouts for new products affecting Loan Operations.
• Support corporate objectives through procedures, risk assessments, and budget adherence.

Skills

Leadership

Coaching

Staffing

Performance management

Project coordination

Education

Bachelor's Degree or equivalent

Tools

FISERV

LaserPro

Job description

MidCountry Bank in Bloomington, MN, seeks a hands-on Loan Operations Manager to lead the loan operations team and ensure timely, accurate service while meeting SLAs. You will drive process improvements, coordinate with product and partner teams, and act as a player-coach to deliver quality assurance on complex loan transactions.

The ideal candidate has 5–8 years in loan operations with supervision experience, a Bachelor’s degree, and familiarity with FISERV and LaserPro.