Loan Operations Associate

INTERNATIONAL BANK OF COMMERCE; Laredo (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

401k Profit Sharing Program

Sick Leave

Vacation

Paid Holidays

Flexible Spending Program

Job summary

IBC Bank is seeking a Loan Operations Associate to support credit administration activities with technical, clerical, and administrative tasks in loan operations. This in-office role is based in Texas and requires a High School Diploma or GED.

The position involves data entry, document handling, collateral management, and generating loan reports. Key responsibilities include serving internal/external customers, processing documents, and ensuring compliance with bank policies.

Qualifications

• Detail oriented and self-motivated.
• Strong technical/computer skills.
• Excellent verbal and written communication.
• Proficient with MS Word, Excel, Access, PowerPoint.

Responsibilities

• Serve as primary service representative, supporting both internal and external customers by providing courteous and professional service both in person and on the telephone.
• Enter, update, and verify data within various systems of record.
• Load documents into the imaging system.
• Maintain possessory collateral.
• Prepare release of collateral (release of lien, titles).
• Add document ticklers to the system, enter exceptions, monitor, and clear exception.
• Serve as litigation liaison providing all requested support in a timely manner.
• Prepare loan reports and reporting packets as needed.
• Complete credit verification requests and associated forms.
• Record report charge off accounts on the PCS system.
• Submit Accounts Payable Invoices, order supplies.
• Adhere to all applicable bank policies, procedures, and regulations.
• Responsible for staying current on job related trends, procedures, regulations, and policies.
• Other special projects for Credit Administration as assigned

Skills

Detail oriented

Technical skills

Office equipment knowledge

Verbal and written communication

MS Office proficiency

Education

High School Diploma or GED

Tools

MS Office Suite (Word/Excel/Access/PowerPoint)

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's \"We Do More\" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time. This is an in-office position. Department: 200 Commercial Operations.

Job Summary

The Loan Operations Associates is responsible for supporting the credit administration activities by providing technical, clerical, and administrative support involved in loan operations.

Job Description

ESSENTIAL JOB FUNCTIONS The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Serve as primary service representative, supporting both internal and external customers by providing courteous and professional service both in person and on the telephone
• Enter, update, and verify data within various systems of record
• Load documents into the imaging system
• Maintain possessory collateral
• Prepare release of collateral (release of lien, titles)
• Add document \"ticklers\" to the system, enter exceptions, monitor, and clear exception
• Serve as litigation liaison providing all requested support in a timely manner
• Prepare loan reports and reporting packets as needed
• Complete credit verification requests and associated forms
• Record report charge off accounts on the PCS system
• Submit Accounts Payable Invoices, order supplies
• Adhere to all applicable bank policies, procedures, and regulations.
• Responsible for staying current on job related trends, procedures, regulations, and policies.
• Other special projects for Credit Administration as assigned

Skills

• Must be detail oriented and self-motivated.
• Possess very strong technical/computer skills
• Working knowledge of office equipment and troubleshooting.
• Demonstrate excellent verbal and written communication.
• Proficient with MS Word, Excel, Access, PowerPoint applications

Education

High School Diploma or GED

About IBC Bank

IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas.

The bank's success is a result of an aggressive and innovative attitude. The Bank's \"We Do More\" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. Our commitment to \"Do More\" for the communities we serve permeates our company from top down. The success of IBC and it's 50 consecutive years of growth and profitability are due to strong leadership, customer centric business philosophy and our motto of \"Doing More\" in our communities.

Wait there’s more! We offer a comprehensive benefits package, based on eligibility, benefits include:

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• 401k Profit Sharing Program
• Supplemental Benefit Programs such as: Vision, Dental, Disability Tuition Assistance Program
• Sick Leave
• Vacation
• Paid Holidays