Loan Operations Associate

ibc; Laredo (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

The Loan Operations Associate at IBC Bank in Texas provides technical, clerical, and administrative support to credit administration, ensuring accurate data handling and smooth loan processes. This is an in-office role within the 200 Commercial Operations department.

Key duties include data entry, document imaging, collateral maintenance, and preparing reports and verifications. The position requires detail orientation, strong computer skills, and reliable communication with customers and

Qualifications

• Detail-oriented self-motivated professional.
• Strong technical and computer skills.
• Proficient with standard office equipment.
• Excellent verbal and written communication.
• Proficient in MS Word, Excel, Access, PowerPoint.
• Experience with data entry and documentation.
• Ability to learn bank policies quickly.
• Attention to accuracy in loan operations data.

Responsibilities

• Serve as primary service representative for customers with courteous and professional service.
• Enter, update, and verify data in systems of record.
• Load documents into imaging system.
• Maintain possessory collateral and prepare releases.
• Add document ticklers, enter exceptions, monitor and clear.
• Prepare loan reports and credit verification requests.
• Record charge-offs in PCS system and process AP invoices.
• Adhere to bank policies and stay current on regulations.
• Other special projects for Credit Administration as assigned.

Skills

Detail oriented

Strong technical/computer skills

Office equipment troubleshooting

Verbal and written communication

MS Word

Excel

Access

PowerPoint

Education

High School Diploma or GED

Tools

MS Word

Excel

Access

PowerPoint

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Time Type: Full time

This is an in-office position.

Department: 200 Commercial Operations

Job Summary:

The Loan Operations Associates is responsible for supporting the credit administration activities by providing technical, clerical, and administrative support involved in loan operations

Job Description:

ESSENTIAL JOB FUNCTIONS

• Serve as primary service representative, supporting both internal and external customers by providing courteous and professional service both in person and on the telephone
• Enter, update, and verify data within various systems of record
• Load documents into the imaging system
• Maintain possessory collateral
• Prepare release of collateral (release of lien, titles)
• Add document "ticklers" to the system, enter exceptions, monitor, and clear exception
• Serve as litigation liaison providing all requested support in a timely manner
• Prepare loan reports and reporting packets as needed
• Complete credit verification requests and associated forms
• Record report charge off accounts on the PCS system
• Submit Accounts Payable Invoices, o rder supplies
• Adhere to all applicable bank policies, procedures, and regulations.
• Responsible for staying current on job related trends, procedures, regulations, and policies.
• Other special projects for Credit Administration as assigned

SKILLS

• Must be detail oriented and self-motivated.
• Possess very strong technical/computer skills
• Working knowledge of office equipment and troubleshooting.
• Demonstrate excellent verbal and written communication.
• Proficient with MS Word, Excel, Access, PowerPoint applications

EDUCATION

High School Diploma or GED