Loan Officer Assistant - Growth in Mortgage Team

Remote Queer; United States; Remoto; USD 42.000 - 60.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

Dental

Vision

401K

Disability Insurance

Employee Assistance Program

Wellness program

Resumo da vaga

CrossCountry Mortgage is seeking a Loan Officer Assistant to support loan officers in daily duties to boost production and ensure timely closings. You will work with customers, officers, and processors to deliver a positive experience.

This role primarily operates in the Pacific Time zone, supporting the West Coast region with strong communication and organizational skills. Prior mortgage-related experience is valued.

Qualificações

• 1 year mortgage-related experience (customer contact).
• High School Diploma or GED or equivalent.
• Salesforce experience preferred.

Responsabilidades

• Assist in reviewing mortgage loan applications and documentation via phone and computer tasks.
• Review mortgage loan disclosure packages and deliver to borrower.
• Create rate disclosure and re-disclosure packages and deliver to borrower.
• Review documents and loan files, highlight deficiencies and notify loan officer/processor.
• Clarify/correct information via phone or email and obtain additional details.
• Provide general clerical and phone support to loan officers/loan processors.
• Support management in various lending and processing stages.
• Assist in managing a pipeline of conventional, FHA, VA, USDA, 203K and reverse mortgage products.
• Deliver appraisals/valuations to borrower and obtain receipt.

Conhecimentos

Excellent communication

Customer service

Time management

Prioritization

Microsoft Office

Salesforce experience

Formação

High School Diploma or GED

Ferramentas

Salesforce

Microsoft Office

Descrição da vaga

CrossCountry Mortgage is seeking a Loan Officer Assistant to support loan officers in daily duties to boost production and ensure timely closings. You will work with customers, officers, and processors to deliver a positive experience.

This role primarily operates in the Pacific Time zone, supporting the West Coast region with strong communication and organizational skills. Prior mortgage-related experience is valued.