Loan Officer

Nations Mortgage, LLC; Troy (MI); On-site; USD 60,000 - 100,000; Full time

Job summary

Nations Mortgage, LLC in Troy, MI is seeking a Loan Officer to originate residential mortgage loans, guiding clients from inquiry to closing. You will evaluate borrower financials, collect documents, and work with underwriting to ensure loans meet company and regulatory standards.

The role emphasizes explaining loan products and terms, presenting suitable options, and maintaining clear communication with clients, real estate professionals, and internal teams to support timely, compliant closings.

Qualifications

• Experience in originating mortgage loans and managing a pipeline.
• Strong ability to review borrower income, credit, assets and liabilities.
• Familiar with underwriting principles and lending guidelines.
• Excellent customer service and clear communication with clients.

Responsibilities

• Originate residential mortgage loans and guide clients from inquiry to closing.
• Evaluate borrower financial profiles and collect/review documentation.
• Coordinate with underwriting to ensure regulatory and company standards.
• Explain products and terms and maintain timely communication with clients and real estate professionals.

Skills

Loan origination

Customer service

Communication

Compliance knowledge

LOS systems

Education

High school diploma

Finance education preferred

Tools

LOS software

Job description

Company Description

Nations Mortgage, LLC is a home financing company focused on making the mortgage process simple, convenient, and tailored to each client’s needs. The team provides custom-designed home-buying and refinancing solutions that align with individual financial goals. As licensed mortgage originators, Nations Mortgage is known for professionalism, integrity, and keeping transactions on track. The company is dedicated to delivering peace of mind throughout the home financing process and building long-term client relationships. Nations Mortgage values a client-centered approach and a commitment to clear, reliable guidance at every step.

Role Description

The Loan Officer is a full-time, on-site role based in Troy, MI. This position is responsible for originating residential mortgage loans by guiding clients through the application and approval process, from initial inquiry to closing. Day-to-day tasks include evaluating borrower financial profiles, collecting and reviewing documentation, and working with underwriting to ensure loans meet company and regulatory standards. The Loan Officer will explain loan products and terms, present suitable options, and maintain clear communication with clients, real estate professionals, and internal teams. The role also involves managing a pipeline of active files, following up on conditions, and providing attentive, timely customer service to support successful and compliant loan closings.

Qualifications

• Experience in Loan Origination and Loan Officer responsibilities, including managing a mortgage pipeline and closing loans efficiently.
• Strong Finance and analytical skills to review income, credit, assets, and liabilities and determine appropriate loan products.
• Knowledge of Underwriting principles, lending guidelines, and documentation requirements for conforming and non-conforming loans.
• Proven Customer Service skills, with the ability to communicate clearly, build trust, and guide clients through complex financial decisions.
• Familiarity with mortgage lending regulations, compliance standards, and industry best practices.
• Proficiency with loan origination systems (LOS), basic office software, and digital document management tools.
• Ability to work on-site in Troy, MI, manage multiple files, prioritize tasks, and meet deadlines in a fast-paced environment.
• State-appropriate mortgage loan originator (MLO) license and NMLS registration, or eligibility to obtain them within a defined timeframe.
• Prior experience in residential mortgage lending, banking, or a related financial services role is preferred.
• High school diploma required; associate or bachelor’s degree in business, finance, or a related field is beneficial.