Loan Growth & Financial Services Specialist

WAC-MS World Finance Company of Mississippi, LLC; Magee (MS); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bonus opportunities

401(k) with company match

Paid holidays

Vacation time

Medical, dental, vision insurance

Life insurance

Long-term disability

Free mental health support

Job summary

WAC-MS World Finance Company of Mississippi, LLC is seeking a Financial Services Representative (FSR) to drive loan sales, manage past-due accounts, and assist customers with tax services. This in-person role requires daily outbound calling, high-volume collections, and meeting performance targets across sales, collections, tax services, and branch operations.

You will engage customers to fulfill financial needs, close loans, process payments, and maintain accurate records, with opportunities

Qualifications

• High school diploma or equivalent is required.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions.
• Assist customers in person with loan applications, tax preparation services, payments, and account questions.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including credit denial letters and required tax documentation.

Skills

Sales experience

Customer service

Collections

Account management

Communication

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

WAC-MS World Finance Company of Mississippi, LLC is seeking a Financial Services Representative (FSR) to drive loan sales, manage past-due accounts, and assist customers with tax services. This in-person role requires daily outbound calling, high-volume collections, and meeting performance targets across sales, collections, tax services, and branch operations.

You will engage customers to fulfill financial needs, close loans, process payments, and maintain accurate records, with opportunities