Financial Services & Loan Growth Specialist

WAC-MS World Finance Company of Mississippi, LLC; Horn Lake (MS); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Promotion-from-within

Performance-based earnings

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Job summary

WAC-MS World Finance Company of Mississippi, LLC is hiring a Financial Services Representative in Horn Lake, MS. The role focuses on loan sales, handling past-due accounts, tax preparation, and direct customer service to meet financial needs.

It requires daily outbound calls, in-person meetings, and strong performance toward sales, collections, tax services, and branch operations. Compensation starts at $15 per hour, with location-based adjustments and bonus opportunities based on branch

Qualifications

• High school diploma or equivalent.
• Valid driver's license, reliable transportation, and current insurance.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management.

Skills

Sales

Customer service

Collections

Account management

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

WAC-MS World Finance Company of Mississippi, LLC is hiring a Financial Services Representative in Horn Lake, MS. The role focuses on loan sales, handling past-due accounts, tax preparation, and direct customer service to meet financial needs.

It requires daily outbound calls, in-person meetings, and strong performance toward sales, collections, tax services, and branch operations. Compensation starts at $15 per hour, with location-based adjustments and bonus opportunities based on branch