Loans Sales & Financial Services Specialist

WAC-MS World Finance Company of Mississippi, LLC; Batesville (MS); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Promote-from-within culture

Performance-based earnings

Medical, dental, vision, life

401(k) with company match

Paid holidays and vacation

Volunteer time

Work-life balance

Job summary

World Finance in Batesville, MS is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax services. This in-person, high-volume role requires daily outbound calls, cash handling, and close collaboration with branches to grow loan activity and cross-sell financial products.

You will balance client needs with company policies, maintain accurate records, and meet performance targets through earnings-based bonuses.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, tax services, and new business generation.
• Thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Education

High school diploma or equivalent

Job description

World Finance in Batesville, MS is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax services. This in-person, high-volume role requires daily outbound calls, cash handling, and close collaboration with branches to grow loan activity and cross-sell financial products.

You will balance client needs with company policies, maintain accurate records, and meet performance targets through earnings-based bonuses.