Loan Documentation & Client Care Specialist

Simmons Bank; Denison (TX); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Simmons Bank in Denison, TX seeks a Consumer Client Specialist to support bankers by servicing loan documentation and files, with strong customer service and proactive communication. You will interact with clients, insurance agents, title companies, and attorneys to obtain missing documents and ensure regulatory compliance.

Responsibilities include coordinating loan documentation, monitoring reports, assisting in loan renewals, and providing retail support in certain markets.

Competenze

• HS Diploma or GED required.
• 2–4 years of loan experience.
• Ability to review and prepare loan documentation for compliance.
• Strong customer service and communication skills.
• Proficient with MS Office and bank software.
• Ability to work independently with initiative.

Mansioni

• Support bankers by servicing, maintaining and updating loan documentation and files.
• Interact with clients, insurers, title companies and attorneys to obtain missing documents.
• Monitor past due and maturing loan lists and assist in issue resolution.
• Coordinate loan documentation and renewal workflows; ensure compliance.
• Provide retail support in certain markets and promote strong client relationships.

Conoscenze

Reading & interpretation

Customer service

Communication

Time management

Analytical thinking

Regulatory knowledge

Formazione

HS Diploma/GED

Strumenti

Lending Cycle

Argo

Synergy

MS Office

Descrizione del lavoro

Simmons Bank in Denison, TX seeks a Consumer Client Specialist to support bankers by servicing loan documentation and files, with strong customer service and proactive communication. You will interact with clients, insurance agents, title companies, and attorneys to obtain missing documents and ensure regulatory compliance.

Responsibilities include coordinating loan documentation, monitoring reports, assisting in loan renewals, and providing retail support in certain markets.