Loan Documentation & Client Experience Specialist

Simmons Bank; Bryant (AR); In loco; USD 34.000 - 52.000; Tempo pieno

Descrizione del lavoro

Simmons Bank in Bryant, AR seeks a Consumer Client Specialist to support bankers by servicing and updating loan documents and files. This role involves extensive interaction with customers and internal partners to ensure accurate documentation and timely processing.

The position emphasizes customer service, proactive communication, and teamwork across Loan Admin, CIS, and related departments. A high school diploma and 2–4 years of loan experience are required, with proficiency in MS Office and

Competenze

• HS Diploma/GED required.
• 2-4 years' loan experience required.
• Strong customer service and communication skills required.

Mansioni

• Manage moderate to high volume/complexity of loans efficiently.
• Coordinate preparation and review of loan documentation for compliance.
• Assist in collecting financial data and communicating with clients by phone/email.
• Monitor reports (past due, paid off loans, maturing lists) to inform bankers of issues.
• Provide retail support in certain markets (opening accounts, maintenance).
• Work with Portfolio Manager and others to facilitate funding and disbursements.

Conoscenze

Communication

Customer Service

Time Management

Critical Thinking

Organizational Practices

Formazione

HS Diploma/GED

Strumenti

MS Office

Lending Cycle

Argo

Synergy

Descrizione del lavoro

Simmons Bank in Bryant, AR seeks a Consumer Client Specialist to support bankers by servicing and updating loan documents and files. This role involves extensive interaction with customers and internal partners to ensure accurate documentation and timely processing.

The position emphasizes customer service, proactive communication, and teamwork across Loan Admin, CIS, and related departments. A high school diploma and 2–4 years of loan experience are required, with proficiency in MS Office and