Loan Collections & Asset Recovery Specialist

TCU University; Nashua (NH); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Triangle Credit Union in Nashua, NH seeks a Collector II for an on-site, full-time role to preserve assets by collecting delinquent loan payments and recovering collateral. You will train associates, monitor collections, and prepare repossessed collateral for sale, while adhering to legal and company standards.

Minimum 2–4 years related experience, knowledge of the Fair Debt Collection Act, and strong organizational skills are required.

Qualifications

• Two to four years of similar or related experience
• Knowledge of the Fair Debt Collection Act and other applicable collection laws
• Customer Service experience preferred
• Bankruptcy knowledge required
• Ability to work independently
• Excellent problem solving skills
• Strong follow-up and organizational skills

Responsibilities

• - Contacts delinquent accounts by phone, e-mail and US Mail; takes appropriate action to bring accounts current, while adhering to TCU's Service Strategies standards.
• - Analyzes financial situation of delinquent borrowers; makes recommendations to repossess, foreclose, workout, or charge off loans when other arrangements to bring them current are unsuccessful.
• - Maintains detailed accurate files, collection notes, and reports on all collections activity.
• - Arranges and monitors the sale of repossessed collateral; determines additional investment to be made in collateral.
• - Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
• - Testifies at legal proceedings as required.
• - Assisting in filing and/or collecting documentation required to file TruStage claims
• - Performs other duties as assigned.

Job description

Triangle Credit Union in Nashua, NH seeks a Collector II for an on-site, full-time role to preserve assets by collecting delinquent loan payments and recovering collateral. You will train associates, monitor collections, and prepare repossessed collateral for sale, while adhering to legal and company standards.

Minimum 2–4 years related experience, knowledge of the Fair Debt Collection Act, and strong organizational skills are required.